We go to great lengths to get to know your business, whether you're a boutique hotel, a restaurant or a B2B supplier. As well as visiting to get a true feel for your business, our in-depth onboarding process includes a set-up interview where we get to know you, your aims and any other information that may help us reflect you online.
We do our best to become you. Other than an increase in engagement, nobody will know your social media isn’t managed by you. We become part of your team and liaise with you on a regular basis to keep up-to-date with your latest activity, offers and broader marketing strategy.
Reputation is important and how you respond to negative reviews can do a lot to improve this. Having an actively managed social media presence means that any negative reviews are dealt with, speedily. We’ll work with you to decide how you’d like to handle feedback and which platforms you’d like us to cover.
As well as reporting on our activity each month, we’ll be in touch throughout the month via phone and email. We don’t work in secret, we share social media marketing advice, tips and tricks with you along the way. Our aim is to improve business for you and help you to be the best in your role.
It may be that you already have your social media marketing under control. As well as ongoing management, we also offer support for one-off campaigns, consultations and appraisals to ensure you really are utilising it to its full potential. We can create social media strategies for you to carry out and offer training to elevate and empower you or your staff.
As we begin managing and populating your social media feeds, we’ll provide as much or as little opportunity for your input as you’d like. We’ll take good care of your channels, and we’ll regularly discuss your aims and strategy so you have a clear steer on the direction we take.
We already work seamlessly with clients across the country, we’re not local to everyone but we love to travel and are always happy to meet via conference call.
We’re also able to offer emergency support cover should you need us to tend to any problems that occur outside regular office hours.
We also offer paid social services that drive real results and fast. These services can get your business in front of the right people to help grow awareness and produce conversions.
Within 3 months we will have increased your exposure, footfall or sales or we'll refund 100% of our fees.
Complete the form below and we'll arrange a time to chat through your requirements and answer any questions you may have.