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Overford: Web Support & Maintenance

Back in 2022, we started working with Leeds, Sheffield and York-based Chartered Quantity Surveyors, Overford.

Their founders, Guy and Jason approached us, looking for a reliable partner to manage their website and resolve previous website issues.

We onboarded the Overford team onto a Web Support & Development retainer with a particular focus on the following areas:

Ongoing Support & Problem Resolution:

  • Proactive identification and resolution of website issues.
  • Continuous monitoring and maintenance for optimal website performance.

WordPress/Elementor Cleanup:

  • Addressed and rectified complications arising from the prior web developers’ mishandling.
  • Enhanced the site's structure and functionality using WordPress and Elementor.

Hosting Migration & Speed Optimisation:

  • Migrated their hosting to a more robust platform.
  • Significantly improved site speed, achieving a GTMetrix Grade A with 98% performance.

Liaison with Content Marketing Agency:

  • Facilitated seamless communication and collaboration with their content marketing agency.
  • Ensured alignment in content strategy and web development efforts.

Content & Layout Updates:

  • Regularly updated website content, including team members, services, and taglines.
  • Enhanced site layout to improve user experience and engagement.

New Features Integration:

  • Implemented mailing list integration to bolster their marketing efforts.
  • Introduced new functionalities to meet evolving business needs.

WordPress & Plugin Maintenance:

  • Kept WordPress and its plugins up-to-date, ensuring site security and efficiency.
  • Performed regular audits to prevent potential vulnerabilities.

Technical SEO Improvements:

  • Addressed and resolved technical SEO issues as reported.
  • Implemented strategies to enhance online visibility and search engine rankings.

Outcomes

The continued work with Overford has led to some great improvements in their web presence and efficiency. They’ve seen improved site security, increased rankings and enhanced website performance.

"Since moving to Arise we have noticed significant improvements in our site. It now operates much faster on desktop and mobile and doesn’t have any annoying glitches it had when they inherited it."

"We’ve been impressed by Ben and his team insofar as they are professional, responsive and efficient. When a change need implementing the team just get on and get it done. We feel that the site is in good hands so since working with Arise we’ve one less thing to worry about as a business owner."

Jason Sharp, Overford
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